Shipping policy
Shipping Policy
GlowMuse Beauty Store
At GlowMuse, we strive to deliver your favourite beauty products in the fastest and safest manner possible. Please read our detailed Shipping Policy below to understand how your orders are processed and delivered.
1. 100% Free Shipping on All Orders
We are pleased to offer 100% Free Shipping across India on all orders, regardless of the cart amount or order quantity. There are absolutely no hidden delivery charges or extra fees on any Cash on Delivery (COD) orders.
2. Order Processing & Dispatch
Once your order is confirmed, our team carefully inspects and packs your items. Orders are typically dispatched on the next business day following your order placement.
3. Delivery Timeline
- Standard Delivery: Most orders are delivered within 4 to 5 business days from the date of dispatch.
- Maximum Delivery Time: In case of unexpected delays caused by courier logistics, severe weather conditions, or public holidays, delivery may take up to a maximum of 7 business days.
4. Order Tracking & Communication
Once your package is handed over to our delivery partner, we will share the tracking details via WhatsApp/SMS or Email. You can use the provided tracking link to monitor the live status of your shipment.
5. Delivery Guidelines
Our courier partners will attempt delivery to your address. Please ensure that your contact number, full delivery address, and pincode are provided correctly at checkout to avoid unnecessary delays or returned parcels.
6. Shipping Support & Queries
If you have any questions regarding your order shipment or if your parcel has exceeded 7 days without delivery, please feel free to reach out to us:
Store Name: GlowMuse
Phone / WhatsApp Support: +91 7983794746
Email: ansarimaitab4@gmail.com
Store Address: Islam Nagar, Khatima, Uttarakhand - 262308 (Near Sher Khan Chowk)